Faq's

Yes. If an item is out of stock, you can sign up for a restock notification directly on the product page.You’ll be notified as soon as it’s available again.

To keep your RØPZA jewelry looking its best:Avoid contact with water, perfumes, and chemicals.Remove before showering, swimming, or sleeping.Store in a dry place, preferably in the original packaging.Proper care ensures long-lasting shine and wear.

Each product page includes a detailed size guide.If you’re unsure, we recommend measuring a similar piece you already own or contacting us for assistance.

How do I use a gift card?Simply enter your gift card code at checkout.The value will be automatically applied to your order.

Restocks vary depending on the item. Some designs are produced in limited quantities, while others are restocked regularly.We recommend signing up for notifications to stay updated.

Our jewelry is thoughtfully designed by RØPZA and crafted by trusted partners using high-quality materials.Each piece is made with attention to detail, comfort, and everyday wear.

RØPZA operates exclusively online, so returns and exchanges are handled by mail. What is your return policy?You may return your item within 14 days of delivery, provided it is unused and in its original condition.Items must be returned in original packaging.

Please contact our support team to initiate a return.We’ll guide you through the process and provide return instructions.

If your item arrives damaged or defective, contact us within 48 hours of delivery with photos of the issue.We’ll make it right as quickly as possible.

We accept major credit and debit cards, as well as other secure payment options available at checkout.

Shipping costs are calculated at checkout based on your location.Orders are typically processed within 1–3 business days.Estimated delivery times:Europe: 2–10 business daysInternational: 7–14 business daysOnce your order is shipped, you’ll receive a confirmation email with tracking details.